Survey Indicates Growing Demand for Mobile EHR Apps

by Gabriel Perna, Healthcare Informatics

There is a growing market for mobile device electronic health record (EHR) applications as physician users look to replace current ineffective systems, according to recent research from Black Book Rankings, a Clearwater, Fla.-based research firm.

One-in-five physician users surveyed by Black Book indicated that they were highly likely to shift EHR systems after a disappointing result from a first vendor. Mobile apps, the Black Book researchers say, have been added to the list of physician must-haves in the replacement market demand. Black Book found that 122 vendors in the industry are expected to introduce fully functional mobile access and/or iPad native versions of their EHR products by the end of 2013. An additional 135 vendors expect to have a mobile strategy on the horizon.

“A mandate has been issued and progressive vendors are reacting,” stated Doug Brown, managing partner of Black Book Research. “A full 100 percent of practices participating in the follow up poll expect EHR systems that allow access to patient data wherever physicians are providing or reviewing care.“

The market for mobile EHR systems, and more mobile health (mHealth) clinical applications overall, isn’t just spurred by physicians. In a survey of hospital CIOs, Black Book found that mobile applications was ranked above cloud computing and clinical analytics as well as business intelligence in upcoming technology urgencies.

“The business priorities of operational results and reducing costs, combined with the digital management requirements for records, access, identity and risk have healthcare information executives seeking broader EHR solutions with useful mobile applications,” Brown said.

Current use of clinical mobile applications vs. desired use is a wide gap, according to the findings of the survey. Eighty-three percent of office-based physicians indicated they would use mobile EHR functionalities to update patient charts, check labs and order medications immediately if available to them via their current EHR. However, only eight percent of office-based physicians use a mobile device for accessing records, ordering tests, or electronic prescribing.

Furthermore, while 89 percent of primary care and internal medicine doctors use smart phones to primarily communicate with staff, less than one percent estimated they maximized the use of their mobile clinical and business applications.

In terms of those who do use mobile EHR applications, the biggest criticisms have to do with the small screen size of smartphones (95 percent indicated this was an issue). Eighty-eight percent said they had difficulties in the ease of movement within the chart, while 71 percent do not appreciate non-optimized touch screens. Brown said that most respondents surveyed favored mobile applications that focus onpatient data and the core parts of a medical practice most needed when the physician is away from the office. Related, the highest ranked EHR mobile applications had the ability to remotely do things like review charts, update charts, assign tasks, view schedules and appointments, and send messages to practice staff.

In terms of current products, Mountain View, California-based drchrono, scored  the highest customer satisfaction in this area. drchrono was one of Healthcare Informatics’ up-and-comers.

7 Modern Day Ways To Leave A Lasting Impression

Dale Carnegie wrote a fantastic book back in 1936 that really spelled out How to Win Friends and Influence People, and in my view it was so successful and continues to be successful because it contains such a lot of common sense about treating others how we ourselves like to be treated.

Unfortunately, we sometimes forget our common sense due to work and other pressures, and times have changed a little too, so I have put together a quick list with a few examples of both "old" and modern day areas to focus on to leave a lasting impression and be remembered for the right reasons.

1. Pay someone a compliment

If there is a genuine reason to pay someone a compliment, make their day and tell them. The person wearing a great shirt or a nice perfume will always appreciate a positive compliment, and that compliment will stay with them all day. I wear the best shoes I can afford and they get noticed, very often making the topic of conversation.

2. Say thanks often

Show your appreciation by saying thanks when someone holds the door open for you, or goes out of their way to do something. When did you last thank your partner for being awesome or your staff for doing a great job? Appreciation is one of the main drivers for someone staying committed in a relationship or job, don't forget to tell them.

3. Give generously

If you are not the type to get stuck in when manual labor is needed, how else can you give generously? A fellow Rotarian who didn’t have the time for the physical work, gave his expertise generously instead, allowing the club and other charities to benefit from his experience and knowledge.

4. Do what you say you will

Don’t let others think badly of you by not doing what you said you will, even the smallest of things, someone may well be relying on you.

5. Smile

I am a big believer in this. The chap that held the door open for me with a beaming smile made me feel like a princess. How can you pass on such great feelings to others to make their day?

6. Use their name

What was the name of the barista that made your coffee this morning? Next time you order, thank them as usual and follow up with their name, it will be noticed. Using their name really is Dale 101, “the single sweetest sound in any language is a person’s name”.

7. Follow up

The drain layer that came to give me a quote didn’t follow up until 2 months after he visited. Needless to say, someone else did the job and he lost out. Do you follow up 100% of the time in a timely manner before your competitor gets in? You will stand out just by following up every time because so few people do it.

by Linda Coles [read original here]

How to Interview Your Hiring Manager

When it comes to being interviewed, many candidates naturally are nervous, thinking over what questions they’ll be asked and making sure they are selling themselves in the interview. And similarly, the people doing the interviewing often forget that they not only need to be sold on the candidate but they also need to sell the role they’re hiring for. I’ve found more often than not, candidates neglect to “interview the company” they are meeting with and find out whether the organization is a good fit for them.

The fact is, our greatest and most valuable asset is our human capital. The way we invest that capital is up to us, and it is a responsibility we should not take lightly. Why invest your greatest asset in a company that won’t give you the best return? This is not about compensation at all; it is about the ability to do one's best work and grow as a professional. A bad decision on investing one's skills can lead to the biggest loss, which is unrecoverable – lost time! My grandfather used to remind me always that “time and tide” wait for no one. The opportunity to do great work that is lost because of a bad decision is too big to not take seriously.

In the end, you have to manage your career objectively. When you go on an interview, you need to interview your hiring manager and assess the company you are about to bet on, just as seriously as they’re interviewing you. Then very thoughtfully make the best investment of your talents.

Taking a new job always presents a risk – you are coming out of your comfort zone where you presumably have a certain level of security and influence. But a new role often presents opportunities to stretch yourself, make new connections and expand your knowledge. And most importantly, contribute to your industry at a greater level. When you face these decisions you have to have a clear vision on how you want to invest your stock.

To find out how the potential employer will invest in you, ask questions that get at the heart of what you’re looking for in your next role. Determine if the hiring manager has a clear and specific vision for the role. Is there consistency around the true north of the organization amongst all the people you are talking to? Is the company or team structured in a way that you can learn and grow? Are they asking insightful questions, or regurgitating generic interview questions that don’t really let them know what you’re about? You have to dig deeper about the role and structure to find out if this job will make your stock rise over time.

And don’t forget - the interview starts the moment you arrive in the parking lot. Look around – are the people engaged? Excited? Are you seeing employees passionately discuss topics, or are they closed off? Pay attention to the little cues you see while you’re there to get a sense if this would be a place that will raise your stock. And always research the company in great depth before you make your final decision. Read analyst reports, browse their job site, look at age of open jobs, find those in your extended network who may have insight into the company culture. Just as you wouldn’t invest your money in a stock without researching it in great depth, don’t invest your human capital in a company without a lot of due diligence.

Learning the skill of interviewing a hiring manager will in the end net you the best opportunities in your career.

Read post by Rajat Taneja in its original format here.

Are You Working "In" or "On" Your Career?

The book, "The E Myth," played a significant role in helping me understand a vital skill to succeeding in business ownership. I never intended to start my own company. It happened because I saw a big problem nobody was fixing and felt I had to do something about it. Early on, I made all the classic mistakes outlined in this book.The biggest one was working "in" my business too much when I should have been working "on" it.

"In" Versus "On"

When you work "in" your business, you are neck-deep in the day-to-day activities. You are putting out fires, supporting customers, doing the accounting, etc. It feels productive and you are definitely busy, but it doesn't leave time and energy to determine how to stabilize and grow the capabilities of the business. When you work "on" your business, you step back from the day-to-day and construct a strategy for making the business stronger and more capable of doing all the great things you want it to do.

Career Strategy: In + On = Success

In my experience, career success also comes from paying attention to the amount of time we spend working "on" and "in" our careers. When we don't find the right balance, we struggle, or even worse, we have professional set-backs. Here are a few examples of what can occur:

1. Work "in" a job for years, keeping your head down and staying under the radar only to be laid-off without working "on" any new skills that can be leveraged in the current job market.
2. Spending 2 months working "on" your resume while not engaging in a single activity that will actually get you "in" a job.
3. Dreaming of the day you'll get a promotion and/or better job by focusing "on" meeting people who are at that level already, while ignoring the need to build and display key skill sets "in" your chosen field of expertise that are needed for the role you seek.

I could list many more, but you see my point: we're all businesses-of-one. That means, we all need to work both "on" and "in" our careers to get what we want. More importantly, we have to pay attention to the balance so we don't negatively affect our progress.

[original article]

Career Lessons from The Apprentice

This week we saw the start of the 2013 series of The Apprentice here in the UK. The popular and award-winning reality TV show sees 16 business-hopefuls compete to become Lord Sugar's apprentice. Each episode we see candidates fighting for survival by competing on business tasks. Over 12 weeks we will see one after the other being fired until one is crowned 'The Apprentice' winning a £250,000 investment into a potential business venture as well as the opportunity to work in partnership with business tycoon Lord Sugar. I love the show!

Why do I like it so much? It's like being a fly on the wall in an assessment centre for three months. Candidates are split into two teams who then compete on tasks to demonstrate their business skills such as leadership, organisation, financial acumen, negotiation and sales. Tasks vary from selling a container load of different products for the most profit, to setting up a shop or developing a brand new product. The winning team is rewarded with a treat (helicopter flights, meals out, cocktail parties, etc.) while the losing team has to face Lord Sugar in the board room for a ferocious grilling. Ultimately one of them gets fired. This continues each week until a handful of candidates remain and those lucky souls are treated to some 'interviews from hell' with Lord Sugar's most trusted aides.

Watching 16 candidates trying to make a good impression while fighting for survival is not only very entertaining (there are lots of tantrums and personality clashes) but is also great for picking up dos and don'ts for your own career or business venture. Here's what I've gleaned from previous series:

1. Don't be overconfident - There are few people that have succeeded in their careers without a sound level of self-confidence. However, being over-confident can be detrimental. Candidates on The Apprentice are given every opportunity to sing their own praises and do so with great gusto! They are always the best negotiators, the best financiers, the best presenters... I remember (with a slight smile on my face) a candidate saying 'As a salesperson, I would rate myself as probably the best in Europe.' Whilst entertaining for the viewer there are serious lessons to be learnt. Their exuberant confidence often leads to over-promising on tasks, it makes them less likeable and they often find it difficult to listen to other people's ideas (even if they are better ideas). What we can learn from the show is that those who succeed have an air of confidence and conviction about them without being overbearing and that the line between confident and smug is thin.

2. Be a team player - Success in your career nearly always depends on your ability to be an effective team player. It is important to recognise that sometimes you have a specific role to play within a team. Sometimes you might be required to lead and sometimes you will be asked to work in the background organising things or delivering specific sub-tasks. On The Apprentice we see time and time again individual candidates who ignore their designated role and instead aim for a leadership position. This often causes tension and friction within the team and can have a negative impact on task delivery . A good team player can lead when required but ultimately puts the team's objectives above their own.

3. Pull your weight - People that are successful in their career make sure they pull their weight and contribute effectively to any task they are involved in. In each and every series ofThe Apprentice we see candidates that just stand back or hide in the background hoping they won't be noticed. For some candidates it's part of a game plan i.e. not to stick their neck out in the fist 2-3 episodes and therefore avoid being blamed for any failures. This strategy has backfired in more recent shows with candidates being fired for not contributing enough. It is key that we get involved in tasks, take on some risk and responsibility and get noticed for our input.

4. Be likeable - Candidates that get promoted and move up in their careers are generally well liked by others. It is much harder to fire someone you really like and have built a relationship with. Each year on The Apprentice we see one or two candidates who rub everyone up the wrong way. It's often their downfall, especially when it comes to confronting Lord Sugar in the board room - fellow candidates gang up on the ones they don't like, even if they have performed well. It's crucial to form good relationships with your colleagues. Be friendly, helpful and interested in other people... and not just those in management but colleagues performing different roles across the organisation.

5. Speak up - If you think something is not going right or could be done better then say so - don't just watch your team fail in silence and then lay blame. Make sure you put your point across but accept it if the team decides to go in a different direction to the one you think is best. On The Apprentice we see candidates fired for claiming (after the event) that they would have done things differently. It's important to contribute your opinion while there's still a chance to influence the outcome. However, if you can't convince the other team members that your idea is a good one then take it on the nose. Sometimes you have to admit defeat and just continue to be a great team player regardless.

6. Don't forget the task at hand - Successful candidates remain on task - they always have the team objective at the forefront of their minds. Those who take their eyes off the ball and focus too much on promoting themselves or standing out from the crowd often end up getting fired because they failed to focus on the important issue and got side-tracked with less important or even trivial or counter-productive elements of the task. Many tasks on The Apprentice involve making more money or profit than the other team - the candidates and teams that make decisions always with this objective in mind normally do very well.

7. Don't lie - Every year on The Apprentice we bear witness to candidates who have 'stretched' the truth in their application forms and CVs... e.g. the candidate who went to university (but only stayed for four months). There is sometimes a fine line between creatively promoting yourself and telling blatant lies. In my opinion honesty is the best policy as a little bit of digging and one or two phone calls will very quickly reveal the truth.

[Original article here]

Workplace fashion Dos and Don'ts

14 Signs You Love Your Job

1. You don’t talk about other people; you talk about the cool things other people are doing.

“I hear Mary is heading up a new project. What are they working on?” “I’d love to know how Mike managed to rescue that customer relationship.” “Sherry developed a new sales channel; is there some way we can leverage that?”

When you love your job you don’t gossip about the personal failings of others. You talk about their successes, because you’re happy for them – and because you’re happy with yourself.

2. You think, “I hope I get to…” instead of, “I hope I don’t have to…”

When you love your job it’s like peeling an onion. There are always more layers to discover and explore.

When you hate your job it’s also like peeling an onion – but all you discover are more tears.

3. You see your internal and external customers not as people to satisfy but simply as people.

They aren't numbers. You think of them as real people who have real needs.

And you gain a real sense of fulfillment and purpose from taking care of those needs.

4. You enjoy your time at work.

You don't have to put in time at work and then escape to life to be happy. You believe in enjoying life and enjoying work.

When you love your job, it’s a part of your life. You feel alive and joyful not just at home – but also at work.

5. You would recommend working at your company to your best friend…

In fact, you can't stop talking about how cool your company is and the awesome work you're doing even when you're away from work.

6. You enjoy attending meetings.

No, seriously, you enjoy meetings. Why? Because it’s fun to be at the center of thoughtful, challenging discussions that lead to decisions, initiatives, and changes – changes you get to be a part of.

7. You don’t think about surviving. You think about winning.

You don't worry much about losing your job. You're more worried about not achieving your potential. Not being as impactful as you can.

8. You see your manager as a person you work with, not for.

You feel valued. You feel respected.

You feel trusted.

9. You don’t want to let your coworkers down.

Not because you’ll get in trouble or get a bad performance review, but because you admire them – and you want them to admire you.

10. You hardly ever look at the clock.

You’re too busy making things happen. When you do look at the clock, you often find that the time has flown.

11. You view success in terms of fulfillment and gratification – not just promotions and money.

Everyone wants to be promoted. Everyone wants to earn more.

You definitely feel that way too… but somewhere along the way your job has come to mean a lot more to you than just a paycheck. And if you left this job, even if for a lot higher salary… you would still miss it.

A lot.

12. You leave work with items on your to-do list you’re excited about tackling tomorrow.

Many people cross the “fun” tasks off their to-do lists within the first hour or two.

You often have cool stuff – new initiatives, side projects, hunches you want to confirm with data, people you want to talk to – left over when it’s time to go home.

13. You help without thinking.

You like seeing your colleagues succeed, so it’s second nature to help them out. You pitch in automatically.

And they do the same for you.

14. You don’t think about retirement… because retirement sounds boring…

…and a lot less fulfilling.

How many of the above statements apply to you and your job?

If you said:

0-3: You may want to find a new job. Life is too short.

4-6: You don't hate your job... but you don't love it either. What can you do differently?

7-10: You really enjoy your job and the people you work with

11-14: You are deeply, madly in love with your job! (and your friends are jealous!)

 

[original article posted here]