Epic tops 2012 Best in KLAS Awards

KLAS has released its "2012 Best in KLAS Awards: Software & Services" report, ranking the highest-performing IT vendors in nearly 100 segments.

Once again, Verona, Wis.-based Epic has dominated the field, earning the top overall software vendor, overall software suite vendor and overall physician practice vendor awards – and sweeping eight "Best in KLAS" categories in total.

Based on interviews with some 20,000 providers, other top performers include Watertown, Mass.-based athenahealth, which roped in the second-most Best in KLAS wins after Epic.

“Providers recognize the critical nature that vendors play in improving healthcare delivery,” said Adam Gale, KLAS president. “Thus, a growing number of providers are weighing in on vendor performance. It speaks volumes that providers want to be heard and be counted. And vendors are listening.”

The following is a list of the 2012 Best in KLAS vendors for software:

Acute Care EMR: Epic EpicCare Inpatient EMR

Ambulatory EMR (1–10 Physicians): athenahealth athenaClinicals

Ambulatory EMR (11–75 Physicians): Epic EpicCare Ambulatory EMR

Ambulatory EMR (Over 75 Physicians): Epic EpicCare Ambulatory EMR

Business Intelligence/Reporting: Dimensional Insight The Diver Solution

Cardiology: Digisonics DigiView

Community HIS: McKesson Paragon

Document Management and Imaging: Perceptive Software ImageNow

Emergency Department: Wellsoft EDIS

Enterprise Scheduling: Unibased USA RMS

Financial/ERP: Oracle PeopleSoft Enterprise

Homecare: Homecare Homebase

Laboratory: Siemens NOVIUS Lab

Oncology: Elekta MOSAIQ

PACS: DR Systems Unity v|Series PACS

Patient Accounting and Patient Management: Epic Resolute Hospital Billing

Pharmacy: Epic Willow

Practice Management (1–10 Physicians): athenahealth athenaCollector

Practice Management (11–75 Physicians): athenahealth athenaCollector

Practice Management (Over 75 Physicians): Epic Resolute/Prelude/Cadence

For full results view article.

SaaS EMRs gaining favor, says KLAS

 written by Mike Miliard, Managing Editor at Healthcare IT News

OREM, UT – More and more providers are taking software-as-a-service EMRs seriously, according to a new KLAS report. They're intrigued by the systems' lower price and easy maintenance, and reassured by advances in the security of cloud-based data storage.

The study, "SaaS EMR 2012: Is It For You?" assesses the performance of software-as-a-service EMR products from vendors including AdvancedMD,athenahealth, Bizmatics, CureMD, MedPlus/Quest Diagnostics, MIE, OptumInsight, Practice Fusion, Sevocity and Waiting RoomSolutions.


Its findings suggest that, in changing reimbursement environment where physicians are having to do more with less, the relatively modest hardware expenses and ease of use, combined with growing confidence in cloud storage continue to make Software as a Service (SaaS) solutions more enticing.

KLAS spoke with nearly 300 healthcare providers currently using SaaS EMRs to get an idea of which vendors offer the most comprehensive solutions. Providers identified four key areas that differentiated the vendors: EMR response time, customer support, product quality and "bang for the buck."

EMR response time compared to overall performance score:

"The SaaS EMR deployment model is becoming more popular for providers who want minimal up-front cost and prefer to give the responsibility of the care and feeding of the software to the vendor," said research director and report author Erik Bermudez. "Luckily for providers, there are plenty of good options."

Access the full KLAS report here.

Hats off to athenahealth!

athenahealth, Inc., a provider of cloud-based practice management, electronic health record, and care coordination services to medical groups, today announced that it has received the top ranking for its cloud-based EHR, athenaClinicals^®, in the annual 2011 Best in KLAS Awards: Software & Services report for ambulatory EMR (11-75 Physicians).

To reach its awards conclusions, KLAS surveys hospital and clinic executives, administrators, physicians, nurses, and other directors and managers with business responsibilities regarding their experience with health information technology. KLAS surveys approximately 4,500 hospitals and nearly 2,500 ambulatory organizations annually.

Jonathan Bush, Chairman and CEO of athenahealth, said, “Physicians have to bear a number of pressures, so they certainly can’t afford dealing with the barriers that often come with traditional software-based EHRs. By harnessing the power of the cloud, athenahealth has a unique window into our physicians’ clinical workflow, allowing us to help address issues in real time and inject greater value faster. We’ve heard time and time again that, because of this capability, our providers feel more confident about achieving things like Meaningful Use, qualifying as a patient centered medical home, and, ultimately, their ability to provide the best patient care possible.”

Read more: http://emrdailynews.com/2011/12/15/athenahealth-cloud-based-ehr-service-earns-top-national-ranking-in-2011-klas-report-for-ambulatory-emr/#ixzz1gdF8Lhmg