SaaS EMRs gaining favor, says KLAS

 written by Mike Miliard, Managing Editor at Healthcare IT News

OREM, UT – More and more providers are taking software-as-a-service EMRs seriously, according to a new KLAS report. They're intrigued by the systems' lower price and easy maintenance, and reassured by advances in the security of cloud-based data storage.

The study, "SaaS EMR 2012: Is It For You?" assesses the performance of software-as-a-service EMR products from vendors including AdvancedMD,athenahealth, Bizmatics, CureMD, MedPlus/Quest Diagnostics, MIE, OptumInsight, Practice Fusion, Sevocity and Waiting RoomSolutions.


Its findings suggest that, in changing reimbursement environment where physicians are having to do more with less, the relatively modest hardware expenses and ease of use, combined with growing confidence in cloud storage continue to make Software as a Service (SaaS) solutions more enticing.

KLAS spoke with nearly 300 healthcare providers currently using SaaS EMRs to get an idea of which vendors offer the most comprehensive solutions. Providers identified four key areas that differentiated the vendors: EMR response time, customer support, product quality and "bang for the buck."

EMR response time compared to overall performance score:

"The SaaS EMR deployment model is becoming more popular for providers who want minimal up-front cost and prefer to give the responsibility of the care and feeding of the software to the vendor," said research director and report author Erik Bermudez. "Luckily for providers, there are plenty of good options."

Access the full KLAS report here.

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Hats off to athenahealth!

athenahealth, Inc., a provider of cloud-based practice management, electronic health record, and care coordination services to medical groups, today announced that it has received the top ranking for its cloud-based EHR, athenaClinicals^®, in the annual 2011 Best in KLAS Awards: Software & Services report for ambulatory EMR (11-75 Physicians).

To reach its awards conclusions, KLAS surveys hospital and clinic executives, administrators, physicians, nurses, and other directors and managers with business responsibilities regarding their experience with health information technology. KLAS surveys approximately 4,500 hospitals and nearly 2,500 ambulatory organizations annually.

Jonathan Bush, Chairman and CEO of athenahealth, said, “Physicians have to bear a number of pressures, so they certainly can’t afford dealing with the barriers that often come with traditional software-based EHRs. By harnessing the power of the cloud, athenahealth has a unique window into our physicians’ clinical workflow, allowing us to help address issues in real time and inject greater value faster. We’ve heard time and time again that, because of this capability, our providers feel more confident about achieving things like Meaningful Use, qualifying as a patient centered medical home, and, ultimately, their ability to provide the best patient care possible.”

Read more: http://emrdailynews.com/2011/12/15/athenahealth-cloud-based-ehr-service-earns-top-national-ranking-in-2011-klas-report-for-ambulatory-emr/#ixzz1gdF8Lhmg

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