The effective use of body language plays a key role in effective leadership communication. From “The Silent Language of Leaders: How Body Language Can Help – or Hurt – How You Lead,” here are ten tips I’ve learned during the past two decades of coaching leaders and their teams around the world:
1) To boost your confidence, assume a power pose
Research at Harvard and Columbia Business Schools shows that simply holding your body in expansive, “high-power” poses (leaning back with hands behind the head and feet up on a desk, or standing with legs and arms stretched wide open) for as little as two minutes stimulates higher levels of testosterone — the hormone linked to power and dominance — and lower levels of cortisol, a stress hormone.
Try this when you’re feeling tentative but want to appear confident. In addition to causing hormonal shifts in both males and females, these poses lead to increased feelings of power and a higher tolerance for risk. The study also found that people are more often influenced by how they feel about you than by what you’re saying.
2) To increase participation, look like you’re listening
If you want people to speak up, don’t multi-task while they do. Avoid the temptation to check your text messages, check your watch, or check out how the other participants are reacting. Instead, focus on those who are speaking by turning your head and torso to face them directly and by making eye contact. Leaning forward, nodding and tilting your head are other nonverbal way to show you’re engaged and paying attention. It’s important to hear people. It’s just as important to make sure they know you are listening.
3) To encourage collaboration, remove barriers
Physical obstructions are especially detrimental to collaborative efforts. Take away anything that blocks your view or forms a barrier between you and the rest of the team. Even at a coffee break, be aware that you may create a barrier by holding your cup and saucer in a way that seems deliberately to block your body or distance you from others. A senior executive told me he could evaluate his team’s comfort by how high they held their coffee cups. It was his observation that the more insecure individuals felt, the higher they held their coffee. People with their hands held at waist level were more comfortable than those with hands chest high.
4) To connect instantly with someone, shake hands
Touch is the most primitive and powerful nonverbal cue. Touching someone on the arm, hand, or shoulder for as little as 1/40 of a second creates a human bond. In the workplace, physical touch and warmth are established through the handshaking tradition, and this tactile contact makes a lasting and positive impression. A study on handshakes by the Income Center for Trade Shows showed that people are two times more likely to remember you if you shake hands with them. The trade-show researchers also found that people react to those with whom they shake hands by being more open and friendly.
5) To stimulate good feelings, smile
A genuine smile not only stimulates your own sense of well-being, it also tells those around you that you are approachable, cooperative, and trustworthy. A genuine smile comes on slowly, crinkles the eyes, lights up the face, and fades away slowly. Most importantly, smiling directly influences how other people respond to you. When you smile at someone, they almost always smile in return. And, because facial expressions trigger corresponding feelings, the smile you get back actually changes that person’s emotional state in a positive way.
Click here for the rest of the article by Carol Kinsey Goman.
